Terms of Service & Practice Policies

• Provider Oversight: Clinical and wellness protocols are provided via telehealth under the direct clinical evaluation and supervision of a Board-Certified Nurse Practitioner.
• Geographic Eligibility: We provide licensed clinical services exclusively to individuals physically located within Arizona, Colorado, Florida, Nevada, Utah, and Washington at the time of care.
• Age Requirement: You must be at least 18 years of age to access our services, schedule consultations, or receive prescription therapies.
• Non-Emergency Care: Our services are strictly for non-emergency wellness, metabolic, and peptide support. If you are experiencing a medical emergency, call 911 immediately or proceed to the nearest emergency department.

To maintain strict health, safety, and regulatory quality standards for all prescription preparations:

• All Sales Are Final: All prescription medications, customized compounded formulations, peptide therapies, and dietary supplements are strictly non-refundable, non-returnable, and non-exchangeable once ordered, dispensed, or processed.
• Safety & Pharmacy Standards: Federal and state pharmacy board regulations prohibit the return or re-dispensing of medications once they depart the accredited compounding pharmacy or carrier facility.
• No Outcome Guarantees: Clinical results, metabolic adaptations, rates of weight loss, and individual physiological responses vary by patient and cannot be guaranteed. Refunds, credits, or fee adjustments will not be issued based on personal satisfaction, perceived rate of progress, or medication side effects.

• Inspection Window: You must inspect your package, medication vials, syringes, seals, and supplies immediately upon delivery.
• Damaged or Missing Items: If any item arrives damaged (e.g., cracked vial, damaged syringe, compromised sterility seal) or missing, you must notify our practice in writing with clear photographic documentation within three (3) calendar days of carrier delivery.
• Late Reports: Because storage, temperature exposure, and handling conditions cannot be verified post-delivery, reports of broken, leaking, compromised, or damaged items submitted after three (3) calendar days are ineligible for complimentary replacement or clinical credit under any circumstances.

• Automatic Renewal: All membership plans and protocols operate on a recurring billing cycle. Renewals automatically bill to your payment method on file and trigger compounding and fulfillment.
• 48-Hour Cancellation Window: You may pause or cancel your recurring membership at any time directly through your Patient Account Portal. Cancellation or pause requests must be completed at least 48 hours prior to your scheduled renewal date.
• Late Cancellations: Changes or cancellation requests made within 48 hours of renewal—or after payment processing has initiated—will take effect on the subsequent billing cycle. Processed subscription fees are non-refundable.

• Secure Processing: Payments are processed securely via third-party gateways (Stripe). By purchasing, you authorize recurring charges in accordance with your chosen plan.
• Dispute Waiver: You agree to contact our practice directly to resolve any billing or service concerns prior to initiating a dispute or chargeback with your financial institution. Filing a chargeback for orders fulfilled and delivered according to tracking, or reported damaged outside the mandatory 3-day window, constitutes a direct breach of this agreement.
• Chargeback Administrative Fee: In the event an improper, fraudulent, or unjustified chargeback is initiated, you agree to pay an administrative fee of $150.00, in addition to any associated bank collection charges, chargeback fees, or legal recovery costs incurred by our practice.

For questions regarding these terms, contact us at:

• Practice: Boujee Babes Body Bar, LLC
• Phone: (520) 844-2007
• Email: contact@boujeebabes.com